LOVE TANJANE utilizes USPS/US Mail, UPS Ground/Express for all Domestic  orders. We uses and USPost for International orders.
If your order was placed Monday thru Thursday it will be shipped in the following 5 days. If your order was placed on Friday prior NOON PST, order will ship Monday. You will receive an e-mail confirmation once your order is shipped. When ordering Express Shipping option on Friday after NOON, Saturday and Sunday order will ship on Monday.

Once LOVE TANJANE has delivered the merchandise to the carrier, you will assume the risk of loss and title of the merchandise. You are responsible for any international duties and taxes.

LOVE TANJANE will gladly exchange any merchandise (unworn, unwashed and with all tags attached) within 7 days of receiving your order. SHIPPING IS FREE ON ALL EXCHANGES.
We will gladly refund you if you are not happy with your purchase.

Panties and Specials cannot be exchanged or refunded.
Shipping charges are not refunded.

1- Email us a brief explanation for the exchange request:
2- Upon acceptance you will receive an RA#. (return authorization number)
3- Ship the package back at your expense to:
    LOVE TANJANE RA#_____ 12133 Chumash Rd, Ojai, CA 93023

4- The new item will be shipped upon availability.
5- After inspection:
    Your refund will be done within 1-2 weeks.

    We reserve the right to reject any exchange that does not comply with the conditions stated above.